Thursday, December 2, 2010

Embarrass

It happen recently in my flight...
honestly I dun mind to work how many days per week,or how many sales that I hit
I'm more concern bout passengers feedback.
I feel happy when passengers satisfy to my service.Looking at passenger's smile and say "Thank you" is much better than any thing.It's an unknown value.

Yesterday and Today
happened the same incident,passengers feel angry and I definitely feel embarrass with it
There's no enough meals to passengers purchase. WTF is this?Can't imagine it's a nonsense in service.But as a cabin crew we cant do any thing.Stand at the mid cabin and others passengers looking at us with unsatisfied mood,heard "This is call Air Asia." haiz... Yah~I know this is a low cost carrier,but before you complain,please understand the situation and find the right person to talk. I know this wasn't a cabin crew fault,but we still feel embarrass...

Fascia DOM "Smile" all the way =)
Of cause we must be professional,can't argue with passengers with impolite attitude,keep smiling and swallow the anger,this is what have to do.