Tuesday, November 19, 2013

Fuxk Up Day


First of all sorry to boys and girls who have been reading or following me.Today my post gonna be a little bit vulgar. But I gotto share this to all my fellows friends here.
Today I was getting R1 position (job related : serving business class and cockpit crews)For the passed 6 months this position was rarely come to me. Well, although I’m not really familiar with this position but I’m going to give myself a learning opportunity. So before the flight I had informed the purser that this is only my first time serving in business class(officially),and he did asked how long was I’m flying hre,so that he knows how much skills and knowledge that I have. OKie,after seat belt off. I was asked to do this and prepare that and bla bla bla. Was full load in business class,I almost fainted with one demanding passenger while serving the rest at the same time. This second Arabic coffee, after 5 minutes apple juice with one ice cube another 1 minute he wants hot green tea. “HELLO~ You think you are the only one in business class meh?”But what can I do? Still have to serve him with whatever he wants mah~ Some more with a smile on my face. (Actually inside me was mumbling…How many more cups do you want?) Finally,after feeding all my passengers and collected the trays,here comes my time to take a deep breath and relax. I thought. Hmmm… You too?
NO! The story has just begun.

  Two of my pretty crews came to my galley and took some of their favorite breakfast. One of them ask my permission for a bottle of fresh juice. I checked there’s extra two more in my chart so of course why not? After they left the purser came to me and asked me in sarcastic way “Why you let her bring the whole bottle of fresh juice to the back?” I explained there’s two more extra juices so I allowed her to bring it to the aft galley and share with the rest of the crew members. He started to be unhappy with me and keep on talking to me in very bad way. Fine. I replied him in a straight forward way too. “If you doesn’t allow the crew to have the bottle of juice why not you just let her know and tell her the reason. You were here at that time.” He said “I want to see what you will do.” Harr… ??? Are you challenging me? I cant fight back,he’s purser. I can only say sorry  and feel grievance with doing not thing wrong. At that moment my tears was rolling in my eyes.

I want to leave this air craft as soon as possible and I don’t want to see him any more. Luckily that was only 2 short sectors. Alright, this incident CASE CLOSE.
I went back to flight operation sign off my duty and went to second floor female crew lounge and settle some of my visa documents stuff. As usual I left my trolley at the corner beside the lift which all the crews did. After done every thing and came down I was WTF where’s my trolley! Somebody took it by mistake. I keep looking around and keep my eyes on every single bags passed by me. No, those are not my bag =(    Without wasting any time I went to see duty manager and he’s playing “Tai Chi” ,pushing the job to others. Asked me to see my group supervisor. Fine ,again I went to see my group supervisor,Miss F. Again and again I tell how was my trolley bag lost and suddenly I heard she said some thing that I totally unexpected. Guess what? … “That’s your fault!” WHAT!? How come its my fault? I was stunned with that UNEXPECTED  and cruel replied. Have you ever think of my feeling of losing my trolley bag with all my belongings inside. I’m sure she did not! Her cool and heatless facial expression telling you that she don’t care at all. After explaining why that’s my fault she played “Tai Chi” again (wondering is this the company style?) She asked me to look for another supervisor .Sigh. Third person I met,Miss O. Again again and again I tell how I lost my trolley bag’s history. Finally I felt somebody is doing some thing for me. Write report,yes,that’s all.

Miracle happened…

I was so depressed and up set,walking down from the stairs with the heavy steps. When I reached the end of the stair I saw a crew walked pass in front of me and I was shocked! Screaming from the heart “Stop!That’s my trolley bag my dear!” The crew looked back and surprised with my voice. She didn’t realize that wasn’t her trolley bag at all. She apologize and I had accepted. And the best part is she was the random crew sitting beside me  and chit chat with early in the morning before our flight. Feel blessed =)